Contact Us
Need help with your order or have a question about our products? Our support team is here to assist you.
Please fill out the contact form below or reach out to us using the details provided.
Customer Support
We typically respond to all inquiries within 24-48 hours.
For faster support, please include your order number and detailed information about your request.
Contact Information
Email: support@merchgears.com
Phone: +84 382 377 473
Vietnam Office
Room 301, Seabank Building
Lot 7B, Le Hong Phong Street
Ngo Quyen District, Hai Phong City, Viet Nam
Hong Kong Entity
Phat Dat Global Ventures Hong Kong Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central, Hong Kong
Email: phatdatglobalventures@gmail.com
Support Topics
We can assist you with:
- Order status & tracking
- Shipping and delivery
- Returns and refunds
- Product information
- Custom order requests
Important Note
- Please contact us as soon as possible for order changes or cancellations
- Once an order enters production, modifications may not be possible
We are committed to providing clear communication, reliable support, and a smooth shopping experience for all customers.