Terms Of Service

Welcome to MerchGears. By accessing or using our website, you agree to comply with the following Terms of Service.

1. General Conditions

MerchGears.com belongs to BCGROUP and operates as an international e-commerce platform offering made-to-order apparel.

By using our website, you confirm that you are at least the age of majority in your country or have permission to use this site.

We reserve the right to refuse service in cases of fraud, abuse, or violation of these terms.

2. Made-to-Order Products

All products sold on MerchGears are made-to-order.

• Items are produced after purchase
• No pre-made inventory is held
• Slight variations in color or print placement may occur

This production model affects order processing, cancellations, and returns.

3. Orders & Payment

• All orders must be paid in full at checkout
• Orders are processed only after payment confirmation
• We reserve the right to cancel suspicious or fraudulent orders

4. Shipping & Delivery

Shipping times and delivery estimates are outlined in our Shipping Policy.

By placing an order, you acknowledge and accept the estimated delivery timelines.

5. Returns & Refunds

Our Refund Policy outlines the conditions under which refunds or replacements are granted.

Because our products are made-to-order, returns are limited to specific cases such as defects or incorrect items.

6. Order Cancellation

Orders may be canceled within a limited timeframe before production begins.

Please refer to our Cancellation Policy for details.

7. Accuracy of Information

We strive to display product images and descriptions as accurately as possible.

However, actual products may vary slightly due to the made-to-order production process.

8. Limitation of Liability

MerchGears shall not be held liable for:

• Delays caused by shipping carriers or customs
• Incorrect information provided by the customer
• Issues beyond our control, including force majeure events

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be effective immediately upon posting on this page.